Orders

View new orders

You can view all the orders in your store from within your store admin.

To check on new orders in your store:

  1. In your 22Stores store admin go to Orders.
  2. Shipping: free shipping
  3. Under Orders you will be able to see all the details for the orders in your store including the order ID, buyer name, when the purchase was made, if the order was shipped and if it was paid for.

    Click on an order to get more information about the order.

  4. Orders: new orders
  5. Within the order page on the left you will be able to see the full details of the order: products purchased, quantities, shipping costs and order total.
  6. Orders: new orders
  7. On the right you will find the information for shipping the order including the buyer’s name, shipping address and the shipping service they choose.
  8. Orders: new orders

Shipping an order

Once you shipped a product you can update the order and send an automatic email to the buyer letting them know the order was shipped.
To send a shipping confirmation:

  1. Under Orders click on the order you want to update.
  2. Within the order page go to the shipping confirmation section. Enter the USPS or FedEx shipping tracking ID and click on Submit.
  3. Orders: ship order
  4. Next, click on Send confirmation to email the buyer the shipping confirmation.
  5. Lastly, you will be able to track all the events that happened for this order under History.
  6. Orders: ship order

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